Can you make the potential customers profile picture clickable so that I can enlarge it? I do complimentary initial consultations. I meet the potential client often in Starbucks or a local restaurant. It would be helpful if I could enlarge their profile pic in advance to recognize their face among a crowd for my initial consultation. Please put back the ability to mark hired and to ask for a review. My last few hires, I have to ask TT support to do these things for me. Don't understand the reason for that change. Can you make it so that if they do provide their phone number, we can call with a tap? And, as mentioned by others, please correct the issue of flooding my inbox with jobs that are 100's of miles away from my targeted area. It wastes everyones time and is not productive. I realize that if I sign up for promote then it would be resolved, but that sounds like I'm being forced into a decision unwillingly. Along those same lines, I completely disagree with the method of allowing a potential client the opportunity to request a unpromoted quote from me (which I like because I do not have to pay unless the customer responds). Within seconds of her sending that to me, TT allowed her to send me another request but this one comes to me as a "New Lead" which I must pay first before sending the quote. Support says "yes, she 'SELECTED' you based on your profile and decided she now wanted a quote specifically from you because you were 'SELECTED'. Please, please keep things fair. If a potential client already sent a quote request via non promote/non selected/non new lead method, please do not allow the customer the option to then switch to a new method. It only seems to benefit TT. Your business is technically all of our businesses. If you keep frustrating all of these businesses, what happens next? The pricing structure changes, this type of lead switchery, the lack of ability to even mark a job as hired anymore all do not seem to support the small businesses who use your platform.
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