I'm a fan of Thumbtack, but feel it could be made better for service providers. I feel it's a bit expensive, especially when my goal is to offer affordable services and stay competitive. On some projects, I barely break even. There's also too much potential to not win projects, so you're paying for projects that you don't win, or the person flakes and suddenly disappears. In my opinion, some things could be improved on the Thumbtack side in order to secure jobs better for users (whether hirerers sign something they promise to pay or else Thumbtack gets involved, OR have them pay up front, then a percentage goes toThumbtack). I've lost a lot of money and time to people who express interest, we get started, then they ghost me. I've completed projects for people, and then they disappear and fail to pay me. There are some flaws in the system that could be greatly improved upon.
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