From reading the responses already posted, I have to I say that I agree with each of them on some level. When I first came across your site, it was amazing and simple to understand. I knew how to budget (which for a small business is essential) around my marketing needs and habits. Now, I don't get that luxury and have stopped quoting/using Thumbtack as much as my alternate marketing strategies. I also get random charges and have no idea who they are linked to without "doing research" of some kind, which is hard to do on the phone app, as is. In short, i feel the charging structure needs to be set and not fluctuate so frequently (every few months it seems to change). One other aspect that I disagree with is how on my pofile, I got a 1 star review by someone who has never been a client, and yet that takes me out of the "top pro" status (also getting less responses because of that) and it isn't even someone i've worked with or for. there needs to be consistency.
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