I am a big fan of TT and have used it for 5+ years. I have been hired 43 times, and currently hold a Top Pro badge. As an one woman shop in interior design, I feel that is significant. I was involved your mentorship program where I shared my success with new TT users. I was even approached to be in one of your commericals. One of my TT jobs for a full home remodel and addition was feature in the press/magazine and TT was mentioned (free press for you!). I have told numerous associates about your platform from my trade people to contractors. I have even used TT when I needed services for my personal life.
Having said all that, I understand that you want to make your platform potential customer friendly. You have changed your platform many times. I feel that we, the professionals are your customer, we pay your salaries, insurance, etc....., but all of our tools that worked are being taken away in the "let's make it easier for customers". We are your customer and the platform is not working. I am not getting leads! This scares me. Why, TT is 95% of my revenue stream. I feel that perhaps TT should have brought in a focus group of professonials using your platform and asked them what is working, what isn't. Again, I can not stress enough that we are your customer and without successful professionals who stop using your platform will cause TT to not be competive in the lead generation arena.
What can you do to bring back what worked in the past? Don't fix it, if it is not broken.
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