I would like to start out by saying we joined Thumbtack in 2016 and it was a great tool to grow our business. Bidding 1-3 credits seemed very reasonable. My first bid with the new pricing structure was in reply to "whats your availibilty". After reviewing this, I saw that he had asked the same to all the other carpet cleaners. I was charged close to $30. WOW! I also had a repeat customer reach out to me specifically through Thumbtack and for me to respond was around $15. I feel with the cut throat pricing needed to win bids in this area it really isn't worth it if I have to take such a hit just to reply.
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