I do not understand the pricing system at all. I'm hearing that even if you question a lead or they question you, there is a hefty fee and most don't pan out anyway. Since I provide accounting services with varying levels of fee structure, I always need to get more information from potential clients and they from me. I realize that most leads are shopping around and for me to be charged for a "fishing expedition" is not sustainable for my business. I wouldn't mind if I got the business, but I am hesitant to go any further with leads from Thumbtack and am considering terminating the relationship.
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