Your pricing is difficult to predict based on the many variables that you use to determine the cost of each quote. It’s always a surprise and frankly way too complicated. When I first joined Thumbtack, it was very straightforward and transparent, and my business prospered. When you changed to this new system, I received totally irrelevant leads( personal trainer and nutritionist for a psychotherapist !) which made me feel totally unsupported by your company. When I read the reviews online of joining your more elite program, I saw nothing but negative reviews. While I realize that every business needs to watch their bottom line, it sadly appears that Thumbtack has done so at the expense of its customers.
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