Thank you!! I had to determine if your new changes worked for me, and what I figured out is service shines no matter what system is used. I love my profession as a Healer in the Kansas City area and I appreciate Thumbtack for helping me get my services noticed. I am Pure Love Energy by Lisa Short. Reiki master, spiritual medium, teacher and mentor.
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The new pricing overhaul is not beneficial for my business. I am a Reiki Master and offer Reiki sessions. I was paying per hire, and now, although I may only have one bid per week, I still pay a very large price increase per job. Originally, I paid via credits and then it went to dollars, which was fine. It was about 3.60 per job. Now, I am paying about 13.60 per job IF I only bid on one job per week!! It is more than that for more bids. Huge increase! For me, The bid cost percentage went up on average per one job 1000%!!!!!!! Did you consider that depending upon where you are located that the new fee structure will eat into more profit for some than in other locations? (Midwest vs East or West Coast for example) The other issue, is, that my category (Reiki) no longer exists by itself. Instead, I am grouped under the heading of Alternative Healing. There are several other services under that heading. They are not related to what I do! When a person is looking for Alternative Healing and does not designate which kind (Reiki or Accupuncture or Craniosacral etc) I do not bid because of the huge price increase for me to make contact and I do not know what potential customers are really looking to do! Maybe they want accupuncture so I wasted my money and time finding that out. In fact, I bid very rarely now, because your overall design of Thumbtack changed. Very disappointed in a formerly outstanding way to connect with potential customers. I am a Top Pro (have been for a couple of years) and now, with the changes, I will not have used Thumbtack enough to acheive that status for the second half of this year. Sad. Thanks for the opportunity to give feedback.
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