I have only been using thumbtack for a short time & have not found it to be helpful at all. I haven't gotten any jobs & I've been charged for things I don't think I should have. I requested a refund for one of them & didn't receive a reply or credit. I have since quit using thumbtack because it's a waste of money. I've spoken to many other professionals that have tried thumbtack as well & were disappointed. I think there needs to be some serious changes with the way the site is ran to keep businesses using this service.
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