I believe that you should be charged if you have a conversation. I have found that alot of people ask questions and don't use you. So basically I am wasting money when they contact be because they are not booking just asking questions about their events and what they should get. Even if you don't respond you still get charged which is unfair at all. Just would like more consistency with pricing on events based on location or size. On this current system don't know how y'all determine price. It is more confusing then coin system.
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