Comparing customer's requests in 2018 & 2017 - Customer's budget vary from $ 20 per person to $ 100 per person. - If I don't know what their budget is, I have to answer all requests to make sure that I do not miss any. The stock TT answer is "sounds good . Now what ? When I answer to these customers I am charged a fee , even if they confuse catering with personal chef in their home - which has happened twice in the last month - I am now reduced to "profiling " the requests if they are not in my price range : I systematically do not send quotes to : basic ingredients , american casual, brunch/ dinner party ( it is either a brunch or a dinner) !! & several times per week with a budget for hamburgers or Mac & cheese or spaghetti. I do not believe that the NO budget info leads to pros jacking up their normal prices. Customers can read the reviews & decide on their own... I realize that TT's only source of revenue comes from the pros, & I think that Thumbtack should make their changes more pro friendly, & should consult with us about changes.
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This screenshot is the new reality of Thumbtack since Instant Match. It's gotten to the point where I'm surprised when somebody simply views a quote. Nobody wants 15 quotes. 15 is just noise. Not to mention how uniformative, and impersonal the insta-quotes are. Five was the sweet spot. At five it felt like you had a chance with every quote. Now it's straight up crickets. https://www.dropbox.com/s/xgxiv1l5p982rsg/Screen%20Shot%202018-07-06%20at%202.49.39%20PM.png?dl=0
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