I'm not in the Events sector, i'm in services, but.   If you are NOT promoting your profile but you HAVE tried it:     What was your experience like? (e.g., What worked? What didn’t work?) Awful Turned it off after a few days.  I spent a lot of money letting people kick the tires.  Why did you stop promoting your profile? I spent 96.00 in a week for one single job earning $50.00 What could we change about promoting your profile that would lead you to try it again? You did lower prices, but the things I would change.  Don't let everyone all over the country compete for jobs. Only local providers. Don't charge folks for someone merely pressing, "When are you available".  Only charge if a conversation takes place.  Other thoughts/ideas to share? a good system would be to only make us pay if we get the job.   ... View more

Okay, Saturday I got a message.  It was a "When are you available" message which is pretty generic and I normally delete.  But since the cost was only $4.00, it wasn't unreasonable. (I have noticed pricing is going down in my category, mostly because people are giving up.) But again, $4.00 to kick the tires is $4.00 wasted.  The obvious solution... only charge by the hire.    ... View more

@RCPS - as I am well aware.  I am probably going to hit it This evaluation period that ended in Jan (Jan-Dec 2018) because I racked up enough hires and good reviews to carry me over.  I worry more about the next one, which is July 18 to June 19.   There I only have four reviews and 17 hires.        ... View more

@CappellaPhoto I kind of feel the same way.   If I get one lead a hire from Thumbtack a month, I consider myself lucky.  Now it's down to, "Is it worth it to keep using TT to keep Top Pro Status" like that means anything anymore.  ... View more

@DJStevie I am seeing that the price quote in my category has gone down quite a bit.  So while I have not reactivated Promote,  I am answering some individual ads.  I even got an actual customer, but he had heard about me from a previous customer but didn't have my contact info.  My prices also went up at the begining of the year.   I might try to reactivate promote on a trial run some weekend this month, see if it works any better.   ... View more

@Kameron- One more time.  Someone pressing "when are you available" is not a meaningful contact that is worth $16.00 (for resume writers) or $33.00 (for a wedding coordinator.) Particularly not when the customer can see 20 other providers and push the same button.  The easy solution, one that at least one of your competitors has hit on, is to only charge if you get hired.    ... View more

after texting TT help line, I was able to get the issue resolved... I think.  I'll know for sure in a month.  ... View more

@Meckell, it isn't the profile that's the problem.  The profile I have, the profile I have had for the last 6 years here...   got me plenty of leads in 2017 as a Top Pro.  A total of 94 hires through Thumbtack.   And before you changed the system in April, I was still doing okay.  25 leads from January to March... I'd have cleared 100 customers through Thumbtack this year if you hadn't messed with it.   Instead, between Instant Match and Promoted, I've racked up 18 hires in the last 9 months...  and only 2 hires in the last two months. You've essentially turned Thumbtack into a more expensive version of Yelp.   Now, how do you fix this?  I've given you my list before.  Only charge per “hire”, not per contact. True, you run the risk of people contacting each other and not reporting hires, but since you need the hires and reviews to maintain Top Pro status, I don’t think most people would do that. Make the cost of a hire only $10% of the cost of the average price. Limit bidding to local providers, only. I thought this was the purpose of Thumbtack, to be a virtual bulletin board for community businesses. Someone has lost the plot.  Go back to only having five quotes… If the customer isn’t happy with that, they can request five more with the original five being told “You already bid on this job”.  I've shut off promoted, and really don't use Thumbtack anymore.  If someone finds me and contacts me, then I'll work with them but otherwise...      ... View more

After I shut off "Promoted", my views and leads have gone to nearly zero.  I have to assume that TT is making money off this system, but I can't see how any pros are.   ... View more