Five years ago when I started my business I relied heavily on Thumbtack for leads. It worked wonderfully and pricing was just where it needed to be for my services. Over the years, the constant changes have made it virtually impossible and not cost efficient to use at all. The cost to use your services is so astronomical for my business that I have become so selective in which potential customer I quote. The price to just discuss options with a customer, or answer a simple question with no guarantee of being selected is sometimes 50% of the actual job I’m quoting. This does not make good business sense. Having customers contact me directly is great, but having to decline them because of your costs is not helping my business at all. Also, there is the issue of job radius. I am constantly receiving quote requests for jobs so far outside of my set radius, that again, makes it impossible to use your services. I have addressed this issue numerous times without any change. Please change your site back to the way it was and stop making constant changes!!!
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