I'd like to know what you use to determine a job is more valuable than another, because there does not appear to be any rhyme or reason for your pricing. I'd also like you to change when the pro gets charged. There are a lot of people just checking prices, including our competitors. There are a lot of customers that just choose the pre-formed questions available (ie. When's your next availability?) and when a response is sent they never reply. There should not be a charge in these circumstances. Thumbtack is getting the referral fee from every pro that is messaged. The customer should be required to provide more job details so pros are able to make educated choices as to whether or not to quote. Maybe the customer should pay a fee that is refunded if they hire a pro from thumbtack. This might help to weed out people that are price shopping and have no intent to hire a pro from thumbtack, or are trying to see what their competitors are charging. My other issue is the jobs that show up are no where near me. I have chosen specific counties for work but you frequently have jobs outside of those counties and in completely other states! Why are we not able to send a message with the automatic quotes or an hourly rate versus a job rate? One last question, What does "rec." stand for that is below the dollar amount we enter for our quoted amounts in the pricing page?
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