I know that Thumbtack is trying to accommodate everyone and is always changing, which change can be good. However, when you are constantly changing things it makes it confusing and hard to keep up sometimes. I honestly think over the last few years the best, most affordable, direct way was when you would buy quotes. When each job was a few credits that ranged from a few dollars up to $10 or so. As a caterer, the reviews customers have left and putting me in the spotlight helps. However, when a job cost $60 that is a big chunk of my income. Even setting a lower budget to $40-50 weekly and potentially getting one or two jobs, adds up to $150 or more a month spent with no guarantee. Caterers have a lot more expenses than other businesses. Overhead cost/rent, employee cost, ideal food cost is 33%, the standard 20% service charge we have covers supplies like plates, napkins silverware, overall operating expenses. Hope this all makes sense, as I would like to continue to grow my business, but with pricing like this it makes it difficult. The reason I chose Thumbtack 3 years ago when I first started, was because it was easy and straightforward and less expensive than the competition.
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Thumbtack helped boost my business when I started out about 3 years ago. It was affordable and an efficient way to get customers. I think with all the changes Thumbtack has done over the last few years has turned people away. The credit system was the most affordable and easiest/straightforward way. It was only a few dollars to submit a quote. Now, I dont submit as many quotes because it takes a chunk of profit and not even guaranteed. I had a request for a taco bar and it charged me $30, which will be a third of my profit. I want to stay with Thumbtack, but it's gotten to be one of the most expensive options. Disappointed and hope something will change to make it more affordable like it used to be.
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