About TheProfessor

TheProfessor

It happens to me often. Most of the leads are worthless. Some want to spend $5 and meanwhile it costs me $13 to buy the lead. Overall, Thumbtack is an expensive system to get leads.

TheProfessor

I provide tutoring and editing services. When a lead comes in, the price is about $13 and yet I have no clue what the potential client is willing to spend. Sometimes after I purchase the lead, they want to spend $15 and it takes one hour of time on the phone to figure out what they really need. Thus, I am working hard to make $2 for the hour. Why not make it a must that a client put in their maximum spending budget so we know if it is even worth buying the lead. Clients should also have to put more details into their messages. What good is a client saying I need help with a project. The clients must provide as much details as possible. I hardly use Thumbtack as I spend over $300 a month for leads and 100% of them are worthless, price shopping leads, as well as, phony leads where no one responds back to you after you purchased the leads.

TheProfessor · ‎03-28-2019

I read your advice and I can even do better and still the customer does not respond back. I have offered the customer the service for free if they respond back and they did not respond back. One would thing that if a pro offered me their service for totally free, I would at least respond back asking how can they do it for free. Since I run a tutoring service, I can offer 1 hour for free. So even with a free service, they do not respond. In my opinion, Thumbtack or someone they are paying is producing phony leads in some areas.

TheProfessor · ‎03-26-2019

Sure, a professional will not response to a lead where the customer wants to spend $10 to get someone to come to there home, over 1 hour away, and then do hours of work for $10 and in the meantime they spent $20 for the lead.

TheProfessor · ‎03-26-2019

For a customer using Thumbtack, it is a no lose situation since they are not paying to find a professional. Thus, no matter how bad Thumbtack is, the customer cannot lose any money, thus it is a great tool for the customer. On the other hand, the professional risks everything and in most cases, the information provided by the customer is almost worthless. For example, a customer needs writing and editing services and when you see the lead it says under 2000 words. The professional has to guess if the user wants 10 words or 1999 words but the professional pays the same for the lead. In another case, the customer says I need some help writing an article and wants to get more information from professionals. Thus, you end up paying $10 to $20 for a lead that is basically an information seeker who will not buy anything from you. In my opinion, since the user pays nothing to post his or her lead, most leads are worthless to a professional. I know, I have purchased many leads from thumbtack and most were worth zero. So as a customer, Thumbtack is great because I will get many responses from professionals even though I know in advance that I will not hire anyone from there, just want to get free information, but I know that I will find my professional from asking my neighbor who he used to fix his roof. The professionals, they all end up paying for leads that they can never get.

TheProfessor · ‎10-15-2018

I have spent a lot of leads, leads that really go nowhere from the start. Each lead is costing me between $15 and $20 and there is no commitment from the client. Your system to me does not make sense, especially when customers will respond back to you even though they are not willing to pay your price per hour. The client thinks that the price can be negotiated downward. I quote a client $200 an hour and they want to spend $50 an hour. They live over 1 hour from me, so my price of $200 for 1 hour is really three hours for me which inlcudes my travel time. The clients will respond to anyone just to feel them out without ven needing the service. Your pricing is high and for the last few weeks I have stopped quoting for the fear of getting ridicious responses from potential clients who do not want my service from the start.

TheProfessor · ‎10-15-2018

I am really not sure what I will be charged once a potential customer replies to me by asking me a question or making a statement that has nothing to do with hiring me. I recently quoted a client $200 an hour and the most she was willing to pay was $50 an hour; yet I was charged for this even though the client responded to my price quote and had no intention of paying that price

Posts	7	Kudos Given	0
Solutions	0	Kudos Received	10

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Re: New Contest - Use Thumbtack as a Customer!

Re: Let's talk about our pricing

Re: Let's talk about our pricing