Reading through everyones posts I discover just how similar everyones experience has been. For every 10 quotes sent out, I will hear back from 1 potential client. Seems to be the same across the board. For every 3 potential clients I hear back from one will book. Obviously it is greately preferable for thumbtack to take its cut only from clients who actually book, the way a agent takes a cut for a service rendered, from thumbtacks end however I fail to see how that would be feasable and honest. I totaly understand thumbtacks business model is to provide leads, not jobs. With that said yes, instant match pricing is way to high. The real problem however is not the price per genuinely interested clients, (im fine with them taking 10$ per client I actually have a phone conversation with), but the scam system of the "conversation starter" model on the website. Try it yourself and you will see - they sucker the client into sending a contact to the service provider, almost way to easily, knowing they will cash in. Providing a drop down menu of things like "sounds great, what next!" or "when is your availability" even just a "im interested" or "booking request" as easily as a click of a button is almost decievingly dishonest; and also a great way for rival service providers, internet trolls, bitter ex's, and even thumbtack shareholders/employees to capitolize. My advice: if you are going to keep the conversation starter option(despite the fact virtually every on here agrees the old method was better and more fair), a fair price is 25 cents on the service provider. If there is a way to confirm the hire, then charge 10$. If someone is genuine about a inquiry, they will take the time to write a 2 sentence (2 sentance!) message themself with their own questions. I understand the purpose of thumbtack is speed speed speed, to create a virtual yellow pages phone book of instant services, but the conversation starter conception is almost alarmingly oppertunistic in its open capitolisation of dishonesty at the service providers expence.
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