One big problem I see Thumbtack is doing here is to putting all the statistics together to make changes to their platform. But I think each jobs category have different needs and different ways to work with client-to-vendor. For example, I'm on the wedding photography and videography business, I've started using Thumbtack in 2014 and I can tell that 2015 and 2016 were very successful with so many gigs. But since Thumbtack started to make changes to the way they work, things have been falling down to the point that right now is COMPLETELY USELESS.
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