Thumbtack was awesome in the beginning for us. Now with the huge rate increase per lead contacted it is becoming something I am leery of. We have received several wonderful clients from thumbtack but there are many many more leads that go nowhere. It was much more feasible for our small business at $10-$15 per lead. Now it’s spiked to $60. I like that y’all aren’t charging unless customer contacts us but even when they do, most of the time the lead goes nowhere and yet I’m still paying an arm and a leg. I also don’t like how the price fluctuates so much. Regarding instant match, we would love to do that as well but in our industry there are so many variables in giving quotes that we simply can’t simplify it down like that. I aprreciate y’all asking for feedback. We dropped home advisor because of the massive rate spikes per lead and would hate to have to drop thumbtack as well.
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