I honestly feel there should be two different pricing algorithms - one for when a client actually books with said vendor & and another for a potentially interested client who stops responding/changes their mind/never books. I have talked to handfuls of interested clients with zero bookings. This is due to a number of variables including, but not limited to, pricing, availability and lack of commitment in their request. This is extremely frustrating as it is a waste of not only my time and theirs, but it is over-priced as my turn-around now is less than 30%. I have been contemplating completing eliminating this platform all together. The money spent every month is truly not worth the business I’m getting; and is definitely not worth the time I’ve spent quoting/communicating with clients who are not serious. One possible idea is to allow vendors to put an expiration date on their quote. This is done on almost all professional quotes and it let’s the client know this offer will not be around forever. We need more customization! This auto-generated quote option just does not work for my business. Every single package is completely customized to their individual needs. Therefore, the quote generated is usually extremely low (or way too high) and they are shell shocked when they find out the real pricing. I truly believe vendors on Thumbtack should not be charged if said client does not book. If anything, it should be a greatly smaller fee for the mere fact of exposure. Without the booking, money (and time) is simply being wasted. I would be greatly inclined to quote more clients given the pricing changed. As of right now, unless something were to significantly change, I will highly likely be deleting my account.
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