Your reply was to say the very least, hogwash. You didn’t answer the many questions pertaining to many of the comments posted in this chat room. You skirted the main issues of the price gouching increases that are driving most of the pros away. If you are the one that is determining this ridiculous prices, you really need to get someone that is in touch with the different markets out there. I’ve been a top pro for four years & I’m on the way out like many others. You stand to loose a big chunk of users because you have gotten very greedy.
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Let’s face it, thum ‘tis no longer what it first starred out to be. They enticed all of us at first with their low pricing & little by little they raised their prices & totally changed the lead pricing structure then telling us that it was better and more efficient because less pros would be bidding on it. After numerous complaints from me, they would just say that they would relay the complaint up to the higher ups. Wether that was done or not, no changes were made or any suggestions that I made were ever implemented. The only changes that were made was to raise the pricing to outrageous levels and then have the audacity to charge you if the customer would just contact you asking for your next availability. I’ve been using Thumbtack since they first started & remember when they used to just charge 2-3 credits per quote, I even remember when they offered unlimited monthly quotes for $34.99. I’ve been a “Top Pro” every year that I’ve been using them but they will be losing me as one of their pros if they don’t change ther pricing structure soon.
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