Hello! So we honestly like Thumbtack, we just started in July and this is how we are getting business at this point. I will say there needs to be something set up so that if a lead contacts us and we pay for that and then it turns out that they are really just looking to find out what needs to be done to fix their AC unit, then they have to pay for that lead. We've run into this a few times. My only other complaint is the type of clientele that we, as a HVAC company find are, to put it frankly....cheap. They are literally looking for the cheapest way to fix their AC. A lot of them are Property Managers and dont want to put any money into their property. I think that is something that Thumbtack needs to figure out how to do better. Thank you for taking the Pro's views into consideration.
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