This sounds good to start but as the pro will we know : 1. how much we're going to be charged to reply to the potential client 2. how serious they are about actually hiring a pro 3. if there's a way to be charged a smaller amount to contact the person and then a larger amount when they actually sign on?
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I realize I'm a little late to the convo but wanted to put my two cents in. I've read through the thread and agree with what most others are saying. I stopped using Thumbtack for all of these reasons : 1. The pricing seemed arbitrary and changed often (there was no real explanation for what I was being charged and WHY) 2. It was too easy for potential clients to reach out aka they didn't have enough skin in the game. I believe there was a button they could push for a canned response saying they were interested, they didn't have to pay to hit that button, and they didn't have to pay if they disappeared or fell off the line of communication. On the other side, the pro just got charged for that entire engagement for the person to then just walk away without another single thought or expense 3. It was expensive for the above interaction to take place. I would almost be happier to do something where the price changes based on if the client signs up. Like it's only $3 to interact with the client but then it jumps to $20 if they sign up and actually purchase a package 4. On a different note, I did enjoy the instant response feature for pros - the response rate went from 0% to at least 2-3% because these people had the option to review a few different pros and then you knew they were reaching out to you for a reason Would be happy to share more as I enjoyed using Thumbtack for a short period of time until it felt like all I was getting was random people who weren't seriously interested and I was getting charged $15 each time that happened. Thanks!
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