I don't find this to be an improvement. In fact, your new pricing structure is worse than before. At least under the old system, I could choose when to reach out to a client. Under the new system, anyone can contact me and I have to pay for the contact even if they have no intention of hiring me. I don't trust Thumbtack. I think Thumbtack sends out automatic responses for which I get charged. If that's the way the system is going to work, I'm going to cease using Thumbtack. I don't think that you heard what your customers were saying the first time that you asked for input and now you're making things worse. The first time that I get charged for a frivolous response, I'm unsubscribing.
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