Pricing is obviously one really big issue but so is getting leads. The amount I'm spending on Thumbtack is way way down becasue I'm getting much fewer responses. They shifted to an "auto submit" feature so I assumed they are sending out proposals on my behalf. Doesn't seem to be the case. When I submitted manually, I was sending out about 4-8 proposals per week, now it's more like 1-3 per week. With no responses my cost is zero. Also, they dropped the question about the client's budget so you don't know if they want to spend $50 or $1000. I don't want to waste my time on the lower end projects but now no way of knowing that information. As for the current pricing of Thumbtack, I honestly couldn't tell you what I pay. They change the site so often, it's confusing to keep up. I think that pricing should be around 10% of the price of the job or project. This is what I would expect to pay a commissioned sales rep, which is essentially what Thumbtack is. Again, without knowing the budget how to know if it's worthwhile to bid the job since you've spent the money to bid before they contact you to find out what the budget is.
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I'm not sure why, but it seems that since going with the auto respond feature, I've gotten way less responses. Yes, I'm spending lots less money but also no jobs or job inquiries in several months. The requests that are sent are way too small of a budget or way outside of my service area. And since I do professional photography specializing in architecture and location work, locations matter. I'd also like to be able to filter inquires by price. I'm not interested in doing $100 projects.
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