Community Help Center Dashboard Browse Community Sections     9 99         Thumbtack Community Pro lounge The water cooler Congratulations to our July 2019 class of Top Pros... Options   All forum topics Next Topic miketro Level 1 yesterday Re: Congratulations to our July 2019 class of Top Pros! Thank you Thumbtack for providing such an awesome platform to market my photography business in the Philadelphia area. So far so great! Congratulations to all the 2019 Top Pros, great job! Cheers, Mike Michael Troisi Photography 0 Kudos Share Reply       KimKosteck Level 4 13m ago Re: Congratulations to our July 2019 class of Top Pros! Yay!!! Congratulations to all of you and I am so happy to be here! My name is Kim Kosteck. I am a Professional Organizer and Life Coach living in the Houston area. Essentially, I help my clients become a better version on their selves so they can live fuller and happier lives by getting “unstuck”. I think it’s great they ask for a tip, because when I here Top Pro, I think of an individual that makes their clients a priority and understands the need for outstanding customer service. My #1 tip would be to put yourself in your clients shoes and think of the place in their life they are before they contacted you to improve it in some way and treat them no less that what you would wish to be treated. I wish you all the best on your endeavors and if you ever feel overwhelmed or wish you could get unstuck. I am available for a free coaching call to all Top Pro members! You can reach me at KimKosteckPO@gmail.com or 346-708-2413! Keep raising the bar! Kim 0 Kudos Share Reply   Thought I would add this . . . .  first 20 days of July numbers 16 paid Promote leads Cost $$196 1 refund that was a struggle to get Booked 1 Booked event : $175 for 1 hour job and he hasn’t paid the deposit yet. So technically I’m still at ZERO bookings Potential for a $20 profit for the month so far!   $20 potential earnings for July.  And I just made Top Pro.  ?? I’ve been a Top Pro five years in a row. But these numbers are a sign that this system doesn’t work. This is why only 4% make Top Pro. Because 96% can not be successful on this site. When are the changes coming that have been promised? Paying for customers to ask if we are available when we pay to be filtered to them because we are available? Asking for estimate when we filter our price before they can contact us? I’ve been asking customers if they would use the site different and make serious selections if they knew we paid to respond and they said yes. But getting the customer to reach out to as many pros as possible IS Thumbtack’s goal.  This takes away from uniqueness and cost to be on Promote.   It is quite clear that Thumbtack is not planning on taking the steps that will truly make a difference in helping us get the right lead and the best opportunity to book.   The issues with the site are all expressed all over the community board for a year now.  And I don't see any of them addressed in your opening.  "Require customers to use all search filters before they can contact a Pro"   Is  NOT PLANNED?  Then why are we paying for Promote?  Why are we wasting so much money for people to ask "are you available" - "wants an estimate".   When I read that I was so disheartened for the future of this site.     ... View more

Hey there @Torbenson. I recently sent you a private message about this. Please check that out and feel free to respond there with any further questions regarding your situation.  ... View more

Wow Cool! ... View more

When the suggestion is logged does this system that tracks our suggestions get tracked with a case number or some sort of numbering system? Or how exactly would one of my suggestions be found if I inquired about it at a later date @DustiO ?  ... View more

@DustiO I am confident in my pricing strategy. Always have been. That's not my point & not why I brought this up. You've taken what I've posted out of context. Plus, you didn't answer my question about why the lowest price pro doesn’t have a gray meaningless line. It’s blank. So I guess in a roundabout way your telling  me withoiut actually saying it that no change will be made here or even considered. The real issue here is the budget question which needs to go away rapidly. Your TT customers have unrealistic budgets when they submit a request. I have a job request in my queue now for a 9-hour DJ event. The customers budget selection? $400-$500. See for yourself. https://www.thumbtack.com/request/mpe5qrf1?service_id=vMH3RWxKOICwfg&syndicated_category=114393707196743940 There is no way in heck that I will submit a quote on this & waste my money because the customer has no idea what in this case a DJ service charges. That's TT's job. To educate their customers on what they should expect to pay for a service. The TT customer shouldn't be telling the service pro what they want to pay. This TT customer's budget comes nowhere close to what I would charge for an event of that length if I was so inclined to do a 9 hour DJ event which I wouldn't be. Yes, I passed on this ridiculous request. I made a great suggestion to get rid of the budget question https://community.thumbtack.com/t5/Find-more-jobs/The-Budget-Question-Has-Changed/td-p/26906/page/3 Check it out when you have a moment. Hankster 7/15/19 ... View more

Hey @DJStevie can you share a current screenshot of this ad? ... View more

@DJStevie It may also be that we have already previously answered the same question for you :) ... View more

I am so tired of receiving dozens of job notifications up to 150 miles away every day, and having to pass on every one of them.  Such a huge waste of my time and attention!  Why don’t you correct this problem?  If you don’t soon, I will delete the Thumbtack app and end my relationship with a Thumbtack. ... View more

We have suffered from the changes ... View more