From my perspective, it seems that the changes will increase profits a lot - for Thumbtack. For me, not so much. If I’m not one of the first to bid, I don’t bother. I’ll see a request that’s less than a half hour old and the client has already contacted 5 photographers. At best, that’s 4 photographers who will never see a dime from the project, but still get to pay Thumbtack for the privilege of not working.
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I’ve already called to make my extreme displeasure known for what it’s worth, which is nothing, I’m sure. The focus of Thumbtack seems to be extracting the most money from its clients, period. The elimination of pricing info means that I have one less thing to use to decide whether to bid on a job or not, and the most important thing at that. Now I get replies like “I love your work, but I can only pay $50.” So I don’t get the job that I wouldn’t have bid on had I known that they couldn’t afford my rates, but I get to pay you for not getting the job! Wonderful for you, but it sucks for me. I assume that was the plan from the beginning. And how do you determine the charge to me, if there is no pricing info from the client? I assume that there is, you just refuse to show it to me because you know that by doing so, you would cut down on the number of useless bids that I make and lower the amount of money I pay you for replies that lead to nothing. In short, I am looking for other ways to get business, as Thumbtack seems to be focused on extracting the maximum amount of money from me, and not on getting me the maximum amount of business. Greed and lack of care for clients is how businesses fail. And deserve to.
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