Since you are having this discussion, you obviously see a fall off in your profits. Others statements here speak about the same issues accross the board - higher priced leads, no ROI at all, low-balling customers and your price model fluctuates continuously. This is paramount to your future, I would believe. I used and loved Thumbtack as the service was an extremely important part of my growth, but you have changed and I can no longer grow on the current model. As a wedding photographer, I am actually paying less per year on target specfic sites even if customers just browsed my profile and didn't make a commitment. I did the math and had to turn away from Thumbtack! My requests are still open and just look at what people are looking for and the budget they expect to pay. It is completely laughable! If a customer is not educated to what they should expect to pay for a service, they could basically say they are willing to pay a dollar and want it all! I can not educate my customer on why they are paying more for a particular package if there is no upfront information. People don't know what they don't know. So for my services, I see a customer could request 10 hours, album, prints, download plus additional services in a budget range of $250-500. Come on! So I paid a set weekly price (on some silly slide scale) and do not get enough qualifing leads and overpay for the one that does qualify. When it was a pay by quote, I could quote what I felt was worth my time. Now there are way too many that do not get in the ball park!
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