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eccrumb
eccrumb
Level 5
Member since ‎10-25-2018
Posts 11 Kudos Given 13
Solutions 0 Kudos Received 9
View Thumbtack profile

New policy

eccrumb
eccrumb
Level 5
‎11-02-2018 04:07 PM
‎11-02-2018 04:07 PM
Hi fellow Pros, looks as if our pricacy while using TT will now be monitored while using this platform. On the updates to "using Thumbtack Policy" it mentions that text messaging between customers and PROs will now be monitored. That will now be a required behind the scene feature that I'm sure we will not be aware of. During the routine updates on our mobile will allow them access to our messages. Turn off your auto update. There is less than 2 weeks to review how much of a change of new policy to the old policy before it goes bye bye. SHADY! Won't be long before this post disappears ... View more

Outragous cost

eccrumb
eccrumb
Level 5
‎10-25-2018 08:40 PM
‎10-25-2018 08:40 PM
That video explained nothing! The only thing I heard was lame excuses as to why they still want to charge over $30 for a customer to say more than "no thanks". I haven't used thumbtack in over 3 months and have switched to another platform. What a shame they turned into. Their BBB complaints are through the roof so us PROs are not alone with the thinking. If we practiced our professions like they practice this service we would be out of work. My family business is a 5 star top pro service with over 29 reviews. We grew because of the assistance of the former thumbtack, but we are moving on unfortunately. $30 potential fee for a $200 job and having to pay for insurances and WC. Not worth it! ... View more

Re: Pricing Q&A wrap-up

eccrumb
eccrumb
Level 5
‎10-25-2018 08:19 PM
‎10-25-2018 08:19 PM
That video explained nothing! The only thing I heard was lame excuses as to why they still want to charge over $30 for a customer to say more than "no thanks". I haven't used thumbtack in over 3 months and have switched to another platform. What a shame they turned into. Their BBB complaints are through the roof so us PROs are not alone with the thinking. If we practiced our professions like they practice this service we would be out of work. My family business is a 5 star top pro service with over 29 reviews. We grew because of the assistance of the former thumbtack, but we are moving on unfortunately. $30 potential fee for a $200 job and having to pay for insurances and WC. Not worth it!  ... View more