That video explained nothing! The only thing I heard was lame excuses as to why they still want to charge over $30 for a customer to say more than "no thanks". I haven't used thumbtack in over 3 months and have switched to another platform. What a shame they turned into. Their BBB complaints are through the roof so us PROs are not alone with the thinking. If we practiced our professions like they practice this service we would be out of work. My family business is a 5 star top pro service with over 29 reviews. We grew because of the assistance of the former thumbtack, but we are moving on unfortunately. $30 potential fee for a $200 job and having to pay for insurances and WC. Not worth it!
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