Exactly! I stopped using Thumbtack for three months because I was paying $20-$40 on "leads" who often times didn't even have any work available but was just curious how mich something would cost, or $40.00-$60.00 on a gig that only paid $150.00. I decided to give them another shot because they said they were doing away with customers coming at you with a budget (which as it turns out the didn't even do) and it's more of the same. Now I owe them $25.00 again for a guy who texted me to tell me he was just going to have his friend do it for free. Then customer service told me that's still a valid contact and I have to pay it. I'm done with thumbtack forever now.
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