Is there any way of opting out of this. It makes no sense to me that any old body can just fill out some request form and I'm going to be billed for it is long as they make contact with me in some way shape or form. Literally 3/4 of the requests that come over are something I would not even Reply to. I do appliance repair and I'm not taking any calls right now as I am recovering from an injury. I do plan on going back soon and was hoping to use Thumbtack. One of the reasons I liked Thumbtack is I could pick and choose the requests. Not that I'm cherry picking, but to give you 2 specific examples. In the world of appliance repair specifically refrigeration, there are 2 types of technicians. The sealed system technician and everything else to do with the refrigerator and all the other components. The sealed system technician requires a great number of expensive tools and the room in the van to carry them along with special training and licensing. Most companies will have 1 guy that does strictly sealed system work and every other tech will do all the other aspects appliance repair. Since it’s just me I don't do sealed system work so when I see a request come over telling me they need a new compressor I just skip over it. More than once someone has requested appliance installation which I'm more than glad to provide them but they want someone to plumb the area, run electrical to the unit which both require permits and licensed electrician and licensed plumber and, in some cases, they want cabinets and countertops removed ect. This is way beyond the scope of appliance installation rather than even spend another second on it, I will just skip over it. If Thumbtack still insists on using this new platform then maybe they need to have options for their different customers. I have absolutely no problem paying them for a customer that hires me and I understand that in some cases I may have contact with people that don't end up hiring me, my problem is they are not hiring me because I failed at sealing the deal, they're not hiring me because they're not serious about going forward with the repair. The bottom line is I need to be the one who makes the contact. Let the pro decline them and state why then they will realize that their request is too broad or look specifically for a different pro.
... View more