I get that it is not perfect but I recently had a lead ask several questions and tell me through messaging that I was hired and they would send me the information for the job and subsequently disappeared and I have no way to contact to follow up. I feel that I have no way to improve or change my process because I have no way of knowing why leads are no longer materializing. ... View more

When I get charged for a lead that contacts me but never responds to any messages and I have no way to follow up with them to see why they havent responded is there a way to get a refund for this contact? My most recent “contact” cost $9+ for an automated response. ... View more