Evidently from all the other comments, transparency is something lacking, it has been for years. When "Transparency" is a question on a pro survey, yet it is never addressed... that only exacerbates the issue.
NOW, the latest and greatest "benefit for the pros" is some new program which is like the OLD program only you have to be automatically charged in order to get a refund. Just stop messing around with the system, go back to what it was a couple years ago and leave it alone. Heck, go back to credits for that matter!
... View more