I’m a dog trainer, I charge $50 per session & the initial consult is free. You people charge me $12 on average per contact, and typically 1 out of 5 people who contact me actually schedule a consult. That puts me $60 in the hole before I’ve sat down in a client’s home. It doesn’t work for me. Too many people at the user level are using your app to get pricing just because it doesn’t cost them money. Maybe some businesses can afford to throw money at you guys for leads like this, but my business isn’t big enough, and I can’t. If you were to charge a percentage based fee upon hiring and not on contact, I would use the app more. 10% is a fair fee, especially considering the amount of businesses that use this service. The system as it’s set up now is usurious, and takes advantage of people who are just trying to make a living. Go back to the drawing board, try being fair instead of greedy. You might be surprised, profits might increase because more people might make quotes if they don’t feel as though their money is being stolen from them.
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