Ok Vinamrata, I'll play along and use your format. I've poked holes in your pricing theories below. It would be great to go back to the previous payment plan/scale or somehow weed out those that are not truly licensed and insured wedding planners/coordinators (that's the industry I am in) and only allow those to be in here that are. You pay a different amount for each lead based on whether we believe the job is more valuable or less valuable. How do you KNOW if the job is more or less valuable? I'm a wedding planner. Does that mean you are trying to determine if they are really getting married and not a competitor trying to get pricing from the competition? We are not able to know their specific budget anymore as that's been taken away, so this is a moot point. The cost of each lead varies based on factors like the type of job, the size of the job, the number of pros available, and the customer’s interest. Again, I feel like we are not speaking the same language here. Your model may work for different industries, but this is not a one size fits all bill. When it was $5-10 a quote, sure, if was more of an equal playing field, or even when we were paying in credits. Now though, how the system works, I'm being charged $40-60+ for a response. I've sometimes gotten responses and been charged when they don't even warrant the charge (for example, the person telling me I didn't include my price, when it's cliearly in there, as it has to be in order for me to quote them). The last round of changes to how we are charged for quoting has really left a sour taste in my mouth these last few months. With the amount of money I've wasted on bids to responses, the changes haven't netted the ROI for myself to continue utilizing Thumbtack like I did back at the begining of the year. I'd be better off investing the money in boosting my Instagram posts, doing bridal shows or some other forms of advertisements. If we don’t have enough pros in a market to meet customer needs, you might even get the lead for free. This is NEVER the case with the wedding industry. There are never not enough pros where we would get a lead for free because as soon as the lead responds, guess what, we are charged! Nice try here.
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