The new format has already led to me all but abandoning TT. They are now in the business of quantity over quality. I don’t know why we would ever do away with the customer submission form. Without information from the client it is impossible for me to provide a quote... And answering their initial message with clarifying questions will cost me money, often only to find out they are unqualified leads. I think we all know that often clients come to Thumbtack to compare prices. We, as Pros, do our best to stay competitive and fair, but we are also trying to make a living. This new system will allow clients who are not serious, and often don’t have the details of the job worked out, to reach out and bait us with potential income. As a business owner I can’t justify a budget to throw money at someone for sending me an automatic generic request for an estimate with no additional information about the clients needs. I understand TT is also a business trying to make money, but this new system is trash. Please find a different compromise. ... View more