I have stopped using Thumbtack. It use to be a great service for my catering company but now you are taking advantage of small business. I was charged $50+ for one lead!!! I can pay double that for a months leads with other online services! When I questioned why such a high charge I was told that it is based on what the client request. Well, when dealing with bride request, they want everything but usually can't afford much of anything. They have dreamed of this day their whole life and they spend a year leading up to the engagement dreaming on pinterest. So of course, they enter in the quote request they are having 300 people, with china, plated meal, open bar, servers & staff. When in all reality, they end up with 100 guests, foam or clear plastic plates with a buffet and they purchase the alcohol themselves. The system needs to change back to the way it was a couple of years ago. More affordable leads. If this happens, please notify us and we will start using Thumbtack again. Thank you for your time and listening. Blessings.
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