Chris, one problem I have noticed is with photo restorations: 1-50 photos is vague. Also, one restoration may be quite simple, removing a few scratches, or a simple color correction. Another may require hours of work. If customers could include more detail from the start, I could be more accurate with quotes. Another instance was when a customer asked for a restoration. After several exchanges, she found the restored image had already been done. I ended up paying for a quote when there was no work to be done.
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