I don't know why TT changed to this new platform! This is the first time ZERO leads are coming in. I usually get 10-20 a week. What happened? Its not becasue its Christmas either. This is the absolute worst roll out yet. No leads means not $$ guys. Wake up and go back to what we signed up for. Big Fat 😞 Now that I got that out of the way. I seem to be ranking #1 consitatly. Easy to check. BUT no leads. So ranking is not the issue. Also, after speaking to a rep, she said even if the client contacts other pros, you will still get a notification that a potencial customer is interested and you can send a quote. At least that is what she said. So what is the problem. Here is the problem. Thumbtack took the personal touch out of the experience! Pretty plain and simple. In an age of algorithms, it is refreshing to get a real human who is really interested in your project. Not anymore on TT. A potencial customer gets up to 20 pros automatically and has to sift through, what I beleive, is very time consuming and frustrating process. I live near TT so I would be happy to sit in on a board meeting and give you some ideas. We love you guys as you have helped us grow our business but now, not so much.
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