About mbidstudio

mbidstudio

Last week TT changed again to....... A new way to meet customers There’s a new customer experience on Thumbtack. Now customers can search for pros and contact the one who fits their job right away. That means more new customers will contact and hire pros like you. Here’s more about this update and what it means for your business. https://help.thumbtack.com/article/a-new-way-to-meet-customers1 How is it working so far for you?

mbidstudio

Wow! All this complaining about not knowing in advance the cost of a quote and it took this long to expalin where the cost was hiding? Has this been there all along or did you just start this? I am shocked!

mbidstudio · ‎10-12-2018

TT just sent me a survey! Yay! I can now tell them what I really think. I hope they get the feedback they need in order to change some signifiant drawbacks to using them. 1) Too many Pros delivered to the potencial customer. 2) Instant quote is not personal 3) Too expensive 4) No budget 5) Too many false leads I did give them a few kudos 1) Easy platform 2) Decent exposure on the internt.

mbidstudio · ‎09-18-2018

I tested "instant match" last month and quickly found that it was very unprofessional. I was unable to give a personal note just an automated short blurb from TT. I am now back on the regular system with the"set your budget" option, I can send a personal note and hope to stand out among the 10-15 pros that were matched instantly. I send out close to 10 a week and may get 1-2 responses. None of them used the auto response they actually sent back a note however these responses are a minimum $45.00 a piece. So I was billed $135.00 last month and sadly none of the three who contacted me came out a client. So TT is making a a ton of $$$ from this new system with no return, so far as the quality of these leads are not good. And why? They peddle people who have unrealistic budgets and we can not see that option any more. BTW why is this comment burried in the middle of the page with comments from 4 weeks ago? Not sure how they organize these comments.

mbidstudio · ‎09-03-2018

I am not an instant quoter as it does not allow me to give a personal message. Right off the bat I am behind the eight ball as my response comes in after the 15 plus instant matches get populated and imediatly sent to the customer. Now I have been with Thumbtack since the beginning that being said it is almost impossible to get a job now. I decided to quote on almost every request, 4-6 a week. Most do not open the quote and the few that do, do not go beyond that. What is interesting is TT is not making nearly as much money on me as they did back in the day. So, just curious how they are making up the difference?

mbidstudio · ‎08-29-2018

The interior design catagory expereinced the lack of this information out about a year ago. It is very hard to qualify clients without this information. One of the many changes that hurt the Pro.

mbidstudio · ‎07-01-2018

Hello Thumbtack! Did you know you only have a ONE star review on the Consumer Affaris website? There are over 219 reviews about your company and most are from PRO's. I am embarrassed to see this rating. What can you do to improve your image? I see that many PRO's are very unhappy with the changes, yet you claim we are all happy about it. What Gives? Would love to help improve your situation but something has to be done about the current state of affairs. https://www.consumeraffairs.com/homeowners/thumbtack.html

mbidstudio · ‎06-07-2018

There is no benefit in "more is better". It makes TT look like they are not taking the time to consider the customers needs and just loading the screen with companies that are not well sutied. I amazingly got a job last month only becasue I was not part of instant match and I guess my quote came in as a special delivery :). Anyway, my client said most of the 15 pros that were spit out were not in the business of interior design. I saved TT on this one as the client was pretty reluctant to use TT in the furutre. They should thank me for saving this one.

mbidstudio · ‎06-07-2018

Just curious what the levels mean under your screen name.

Posts	9	Kudos Given	2
Solutions	0	Kudos Received	33

Another change!

Re: No Client Budget...How Will Fees Be Determined?

Re: Changes to TT

Re: No Client Budget...How Will Fees Be Determined?

Re: Stop letting so many Pros bid on a job!!

Re: No Client Budget...How Will Fees Be Determined?

Bad reviews

Re: 15 vendors

What do levels 1-6 mean under your screen name?