I have been using Thumbtack for the past 3 or so years.  Originally I will say that they helped build my business.  The leads were affordable and the chances of actually being in contact with a customer was high.  Since you have changed the way you send quotes I am very unhappy.  I have spent a lot of money this past month or two and have not even had one customer reach out to me.  It's like I am spending $65-$75 a lead and they are like ghosts.  No one responds.   I am using the same templates I was before and I was very happy with TT but I too am considering stopping the use of this lead referral company.     ... View more