Since rates are usually negotiable (in order to win jobs) it is a huge oversight not to be compensated for these variances. Just like you can't supply exact numbers on charges, at times it difficult to capture reasonable profits. Consider these points... 1. I could lose a customer if the autoquote is to low, due to distance or whatever (fill in the balnk) because I have no way of informing them of the price difference upfront. 2. If I increase the cost in the preferences section to account for distant (outside of local area) contacts, I could lose local customers to those same rate increases (that can't be changed) 3. It's impossible to list the areas individually with separate prices on your profile page when you're referring to a 100-150 mile radius 4. An exact match is not, "everything matches except the price" but for some reason Thumbtack thinks its ok to charge full price for this partially correct lead 5. A partially correct quote actually decreases your chances of being hired Sir, I am a realist and these are all facts. Eventually something as simple as clicking inside the cost box and changing a few digits has to be implemented. Alternatively the company should be willing to offer compensation to cover these loses in the form of credits. A free lead now and then would be a great kicker for Top Pros as well...just throwing it out there lol.
... View more
Are there any plans to rectify this issue in the near future? My company is C Sparkz Mobile Entertainment, a mobile DJ service and here are a few facts about how not having the ability to change the quote amount has negatively affected my business. Facts: 1. I have had to turn down jobs that would have been $100-200 more than the unchangeable quote. 2. I have lost customers who believed the quoted price was the price they would be charged. 3. I have paid full price for leads that I am misrepresented to. 4. I make less profit because I pay for more (unrecoverable leads) leads that end up not booking or booking elsewhere because I couldn't get them accurate upfront pricing. 5. Even if the customer explains exactly what they want in the (Additional details) section provided by thumbtack, I am still forced to send an incorrect quote because I am unable to make the very nessecary change needed to win the job. This particular oversight DECREASES your chances of getting business. I can only imagine the number of customers and the amount of money I have lost and that's all in addition to how much money I have spent on those leads. Simply factoring in job location alone can change the price of the quote drastically in my industry. SOMETHING SHOULD BE DONE ABOUT THIS IMMEDIATELY!!!
... View more