I am in the exact situation also. I absolutely hate the new system. With the old system at least we weren't being charged an exorbadant amount for nothing. I have received a couple of refunds for quotes that just messaged me to say no or wanted sevvices I don't provide. I have a mobile bartending service and most of the time customers are just looking for the cheapest. I may not be the cheapest but I pride myself on customer satisfaction. I have never received a complaint from a customer. When I send out a quote and another service sends one for $100 cheaper I should not be charged or when someone wants me to drive 2 hours to pay me $10 per hour. I have gotten leads with unteal expectations. I don't mind at all paying for qualified leads but these trash leads I definitely have a problem paying for. Thumbtack needs to wake up before it's too late.
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