I believe (not sure) I'm getting charged $17/lead and a lead is whenever someone reaches back to me after I send a quote. I charge $50 for a tennis lesson. Many times that is a one time event and as we go into winter that is much more common. Sometimes the people are just looking for advice as to where they can go to play indoors and that is when I get charged $17 and receive no benefit. I continue to use your service but you'll notice I've gotten VERY particular about the leads I respond to because of the new cost. (I used to respond to everyone in a 50 mile radius regardless of age. Now I only respond to those close to me and I've been turning down younger clients in low income areas to optimize my spend). I've run into a few people (at tennis clubs) who I met through Thumbtack but decided to go indoors. It's comforting knowing I was able to help them find a good "tennis home" but it bothers me that I paid to help a competitor.
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