I started with tt back in 2016 when I started my company and I had my volusia county (FL) Handyman license added on to my profile on the tt. Now with all these changes that tt has made over the last year, I realized my license was no longer added to my profile. I have tried multiple times to add my license again and have called and emailed with customer service multiple times but the only answer I get is that I need a Florida Contractor's License, but I do not need a contractors license for handyman work in the State of Florida. My license number and name are searchable through the volusia county business tax office, and I am registered through the state as a handyman business entity at sunbiz.org. Whike i am considered a handyman I am licensed, certified, and experienced in flooring installations and remodels. So if I can get someone to add my license back to profile, I need more than just handyman leads. With that said, I have been a flooring and tile contractor for over 16 years and just recently started my own company (in 2016) and had a great experience with tt at first, especially because tt helped me build clientele, but now since my license is no longer on my profile I have not had a job that I wad hired for through tt since my license went missing from my profile. There are different types of handyman, contractor, registered residential contractor and many more classifications of licensing for Florida but none of them work for my license to get approved back onto my profile. This whole thing has been frustrating and off setting to my company's relationship with tt that no one has been willing to help me figure this out. On top of it all, the whole issue with tt new interface and instant match/promotion on has significantly jack up the prices of each individual lead to outrageous prices when they should have stuck with the credit system that was used when I first signed on as a pro.
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My company hasn't used tt much recently since the change either. I understand the convenience of the instant match but it was taking home more of my profit than I was. I cancelled the instant match/promotion and pick and choose what leads I want know like the old days. It's like they always say if it's not broke then don't fix it, but they did and know everything is all jacked up. They're getting to be as bad as home advisor in my opinion.
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