So tell me, other than programming an algorithm, has s ott ever been a professioanl anything ? You are going down the same path yelp did, trying to use algorithms to automate everything and screwing up what was potentially a valuable and good service. You have no frigging idea what to ask a client, no way to rank them to the right pros. Take yourselves out of the mix again and back to the original system, not perfect, but at least professioanls had the opportunity to convince the customer through REAL interviews exactly what they want and what it would cost. Not every job is the same so setting a single price for anything is impossible unless you are a weekend hack who just wants to make 50 bucks on the side and screw the customer service which is where real pros thrive. ... View more

That is not at all what I said. The ranking system is rediculous and cuts out real professionals hence I havent gotten a single job since you started it. You have automatically eliminated all real professionals. ... View more

it's really simple, since everyone can manipulate their profiles to rank higher in the results, then it's a useless system.  Allowing ALL professionals equal access as before at the same time is the only fair way to do it.   ... View more

There is no way that you can provide a customer with accurate results when they don't even know what they want.  They are on a fishing expedition or they wouldn't be in thumbtack.  With you giving a list based on some kind of ranking system that you think gives them the best result is absurd, and as proof I was getting 2-3 jobs a month before, since your change I have zero. I have no reason to even respond to a request when the customer has already reached out to other pros, they have already chosen some. Get rid of this system, or get rid of the pros, becuase the two are not compatible.. ... View more