Smart business model and I will stay on board for a little while longer until they work out the kinks, but for now Promote has been turned off. The ROI just isn't there. Thumbtack needs to hold seeking customers accountable for contacting Pros with generic messages. Too many times I was contacted with a generic response, diligently replied, only to never hear back from that customer again, even after multiple follow up attempts. So I am stuck with a $14.02 bill for literally typing a message. Granted I am new to the game, I still see this as a glaring problem and so does every other logical person I have explained it to. Business is a two way street. It is a partnership of give and take, take and give. Until Thumbtack realizes this simple philosophy, I don't think I will buy in. Your customers are Pros and those seeking Pros. Your model doesnt exist without the other.
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