Referrals that are allowed from 10 outside sources for a new Pro should be able to be qualified by volume and customer size. It is one thing for me to call 10 relatives and have the refer from their prospective employment. It is another for me to have referrals from National Airlines, Boeing, The Magic, Nascar, etc. That should have an effect, even if the number of referrals is lower, but the quality of referrals is beyond all the competitors referrals. ... View more