About marcarchitect

marcarchitect · ‎February 20, 2020

yeh and then they reply and i get billed for the request, even tho the info the potential customer replies with means it's not a good project for me. c'mon!!!! what universe are you in?

marcarchitect · ‎February 19, 2020

i've only seen the list of questions once, somehow was sent a link from t-tack to see it. so i don't know what it looks like. i've offered to help many times, even recommended a friend in Bay Area, he worked at SF city development dept, so a big shot. but not for free!!!! if you are guys are going to continue to charge astronomical lead rates, (notlike $10) then the info has to be more complete. as i said, used to be able to ask a question or two, before taking a lead. those questions were also posted on the lead, so other pros could see them, which of course helped others to decide whether or not to spend their money. so not only has your service become 500% more expensive on average, the info on the lead as not as good. Seems to me, in terms of teh service i'm getting why do i continue. you understand that t-tack rep has tanked lately? I don't recommend it anymore. for just these reasons. and as far as marketing budget, i'm only making $2000 month from t-tack projects on average, and spending about $200 month on leads. so 10% of earnings is not an appropriate marketing percentage. if you want to pay me to fly to SF and some kind of fee, like $75 /hr, i have a place to stay in Sonoma, so can take the train into town, i will work with you guys to get it right. i did see you had a guy consult on this profession, but apparently he didn't get it right or you guys ignored his advice.

marcarchitect · ‎February 18, 2020

the request says 'residential' there are several kinds of residential. so i'm not going to spend $50 just to find out what kind of residential it is. your list of questions is in-adequate. tighten up!!! here is the request: Ben L. Job type Architectural Services Professional services needed Project consultation Design drawings Construction documents (blueprints) Construction administration Contractor selection assistance I'm not sure which services I need, I'd like a professional recommendation Project type description New construction Property type Residential Square footage of project More than 3,000 sq ft need much better descriptions if you want me to spend that kind of money all the time.

marcarchitect · ‎February 07, 2020

the details for requests in my area are still not enough. i've commented on this many times. no one has contacted me to get my ideas specifically. it's possible to do it,really. i'm an architect and the fees for project leads at t-tack have become very high, especially since the leads are still usually too vague. the language in the construction industry is certainly a part of the problem, but that can be solved. hire me, fly me to SF, i have a place to stay in Sonoma. I will get it sorted out. mark, marc-architecture

marcarchitect · ‎February 06, 2020

i did a search on google the other day for my profession. thumbtack showed up promptly and pretty close to the top, for the site itself. not for my profession/services. but what did thumbtacks banner say? something like 'best place to go for cheapest prices!' what!? that's not good. try 'fair' or 'industry standard' or something, anything that is more professional and not dollar store language!!!

marcarchitect · ‎August 23, 2019

i've used t-tack since 2008. used to be able to ask questions about the project request, before paying. to clarify what the customer really wanted to do. that's not possible anymore. and clearly the t-tack site does not ask the potential customer the right 'tree' or 'algorithym' of questions to even clarify the project a little bit. this happened today. i paid $49.06 to tell the person that he did not need my services! i chatted with t-tack, and got $25 refunded as a courtesy. So i bought someone at t-tack a nice lunch just for the heck of it. I've offered several times to help with the question to the customer format. no response. i understand you represent thousands of businesses doing different things. and there is no one way to describe a business. But each industry has an overall descriptor and breaks down into many areas after that. This is not happening anymore. and no you won't lose potential customers by asking the right questions. it will be more successful for all 3 sides of the equation; the service, the customer, the pro provider. Generally i can ask a couple questions and quickly decide if i'm interested, and even help the potential t-tack customer move in the right direction. I've even given a name to t-tack of a buddy, who at that time was employed by the city of San Fran, really an expert in my field. Did t-tack reach out, nope. You can't find out everything you need to know on google. So suggest you guys get rolling and really make this a valuable resource for small biz. it ain't happening now.

marcarchitect · ‎April 03, 2019

i've been using TT since it started, almost 15 years? in the beginning, there was a way to ask for clarifications too. it was very useful. most of the time, people asking for my services, especially on this site, are rookies. so they really don't know what they want or really need. if the lead is inexpensive enough, then i can take the time to educate them, and they can make a better decision. another thing i've commented on many times is that the customer is not asked the right questions to answer, despite TT saying they have a pro advising them. I'm an architect and it's a weird language to start with. I've offered many times, and referred a very knowledgeable friend too. (he's a former architect with City of San Francisco, so a real expert and super nice guy) so i tried the promote thing and right away, got a lead that was wrong. also partially my mistake, since i did say on my profile that 'i rarely do such and such'. i've changed that to 'never do...such and such'. also sub headings in the customer 'algorithym' - is that the right word? are misleading too. fact is, you can't learn everything by google search! actually do need to talk to people inthat field. anyway, TT has become much less effective for me lately, with the 'new and better format'....hmmmmm. anyway, would like to see it more user friendly for the potential customers and the pros..

Posts	10	Kudos Given	3
Solutions	1	Kudos Received	23

Re: Customer filling out a pre created form by Pro.

Re: Customer filling out a pre created form by Pro.

Re: Customer filling out a pre created form by Pro.

Re: Get more information about potential customers

search results on google, etc

Re: Get more information about potential customers

Re: Promote Issue