Kameron - kinda think you  are missing the point. TT is not working better! it is sending the wrong customers to the pros. and the info the customers are using is not getting the job done, at least in the building development field.  As i said, it's a learning process for rookies and the Q/A process i have to do involves many steps. It's not impossible to get it corrected. I know what kind of info should be collected. For example, often times i'm dealing with peoples life savings, so i don't take it lightly. And getting the right info, to give the correct fee, so they get the right result, is not so simple. a bit of a tip toe thing.  it definitely ain't getting the oil changed in your car, and we know even that gets screwed up!  ... View more

what is 'level #' for? try not to be obscure.... ... View more

i kinda like the weird way t-tack destroyed the title of Lisa's remarks. sorta tells you something right up front. I've been on TT since it started. the recent changes are about profit. i get it. not so much about service. and of course the cost to reply to some kind of ask by a customer has gotten way out of line. since 2009, i spent about $800 a year using TT. guess that wasn't enough. But it seemed appropriate. now, to spend $800, would have to spend $66 a month. on average, that is the new cost of one lead! so the average to win a project has been reduced. Because the system has not gotten the process right? I understand that TT represents a lot of different very different industries. But the homework done for my industry was very very light. I did see TT had a real pro consult at one time. Don't see the results as adequate. I've been very responsive making suggestions to 'better' the system. Have not gotten any results. And for example, a pretty small project, sort of trick to get, and about 1.5 hours drive from my workplace, the price is $75 upfront to just talk to the potential client. Ok TT, here's the truth. Practically every request is made by a rookie. and it takes some q and a to get it sorted out. and for the rookie to begin to understand the process. they are spending a bunch of money on the product, but not necessarily the services. so kinda wondering how the fees are developed. i've suggested many times to get a real pro involved. fact is, you can't get all the answers off google. fyi- i lived in Palo Alto for a few years, so yes, i do get the 'top down' attitude of Stanford CS grads.....if you wanna get it right, has to be a 'good deal' and it has to be useful. TT has backed off the attitude significantly. and BTW: if you don't get pros hired, you don't get happy customers, oops!!!! and i did try promoting, and it was just nutz! and Kameron, nice tie! i had 200 at one point. only have 50 now, and last time i wore a tie, was told i should, it was completely unnecessary. you gotta see my t-shirt collection! oh, did see something about 'community events'. is that a digital thing? i lived in the 5th largest city in the country, have been on TT 10 years, and not once heard about a 'event' here, with real people. it's about 90 plane ride here, so not really that difficult. (i do it once a year to visit friends, and if you want me to stop in the office next time, let me know!) ... View more

i've been using TT since it started, almost 15 years? in the beginning, there was a way to ask for clarifications too. it was very useful. most of the time, people asking for my services, especially on this site, are rookies. so they really don't know what they want or really need. if the lead is inexpensive enough, then i can take the time to educate them, and they can make a better decision. another thing i've commented on many times is that the customer is not asked the right questions to answer, despite TT saying they have a pro advising them. I'm an architect and it's a weird language to start with.  I've offered many times, and referred a very knowledgeable friend too. (he's a former architect with City of San Francisco, so a real expert and super nice guy) so i tried the promote thing and right away, got a lead that was wrong. also partially my mistake, since i did say on my profile that 'i rarely do such and such'. i've changed that to 'never do...such and such'.  also sub headings in the customer 'algorithym' - is that the right word? are misleading too. fact is, you can't learn everything by google search! actually do need to talk to people inthat field. anyway, TT has become much less effective for me lately, with the 'new and better format'....hmmmmm. anyway, would like to see it more user friendly for the potential customers and the pros.. ... View more