I've used Thumbtack since 2016. Every year has gotten worse and each new so called improvement has resulted in less business for me. The new one, where people get my profile without me quoting a job is the worst. I have to decline requests because I live in New Jersey and someone in Brooklyn is interested in me or I don't provide the specific service they're requesting. As a professional organizer, it would in no way be cost effective to go to Brooklyn. I set up a range of miles, which unfortunately includes areas that are not accessible. Another downside is that I get a small fraction of actual requests with this new system. Another negative is having the prospective client say when they want the job done. I never know if it's a preference or mandatory so I don't waste my money contacting them. Before instituting that change, most of the clients I got were flexible, at least to some degree, as to when the work could be done. It's all very disappointing.
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