Currently my main complaint with Thumbtack as a pro guitar instructor is the inflexibility in price quoting. I offer a range of pricing, depending on whether a student chooses to take 30 minute/45 minute/ or 60 minute lessons. I also offer a discount if a student pays by the 3 month semester compared to paying by the month. When I quote with Thumbtack I am required to put a fixed price as if I'm quoting a 'drywall job' or a one-time service like 'building a deck', etc.. Music lessons are an ongoing service, not a one time job, yet Thumbtack requires me to post a fixed price as if it is a one-time job! I hate that! I used to be able to put N/A in the fixed price area as I do list my pricing range within the body of my quote...but no more! I am now required to list a fixed price! My question is which price to list? I charge by the month for lessons, not 'by the lesson'. Should I list my monthly price or should I list the price for on lesson? Also, should I list my fixed price as one 30 minute lesson, or 45 min or hour lesson? What if I list my hourly price and another teacher lists his/hers 30 minute price? Wouldn't most customers merely bypass my quote for what looks like the cheaper quote? This is a real problem, yet Thumbtack has been very unflexible in the way I can list my price. I hate this. Personal service for pros on Thumbtack is becoming less and less. It seems that Thumbtack is going for being less personal and more automated. When I get a response, often I feel it's from someone just hired cheaply to answer the phones...someone who doesn't really know or relate to my inquiries.
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